Questions, answered straight.
No legalese, no fine-print escape hatches. Can't find what you need? Write us at support@bulkopin.com.
The basics
Do I need to create a BulkoPin account?
Yes — one free account links the extension to your plan and quota. You can sign in with Google or a one-time magic link. We don't collect a Pinterest password or any social profile data.
Which browsers are supported?
BulkoPin is a Chrome extension and also runs on Chromium-based browsers (Edge, Brave, Arc, Opera).
Can I try it without paying?
Yes. The Free plan covers up to 50 pins per day in ZIP format so you can confirm BulkoPin fits your workflow before upgrading.
What stays in your browser
Do I have to share my Pinterest password?
No. BulkoPin never asks for your Pinterest password and does not request the cookies or identity Chrome permissions. It runs in the Pinterest tab you're already logged into.
Does BulkoPin read my Pinterest cookies?
No. We do not request the cookies Chrome permission. The extension uses the active tab to read pin URLs you can already see.
Are my images uploaded to BulkoPin servers?
No. Image and video bytes are fetched from Pinterest's CDN directly into your browser and packaged on your machine. They never touch a BulkoPin server.
Does AI categorization send my images?
No. Only pin title and description text is sent to suggest folder paths. Image bytes, image URLs and Pinterest source URLs are never sent.
Is BulkoPin affiliated with Pinterest?
No. BulkoPin is an independent backup utility and is not affiliated with, endorsed by, or sponsored by Pinterest, Inc.
ZIP, PDF and CSV
What formats can I export?
ZIP archives of original-resolution images, PDF contact sheets for printable reviews, and CSV metadata exports with titles, descriptions and source URLs. ZIP is available on Free; PDF and CSV are part of Pro.
What resolution will my images be?
BulkoPin saves the highest-resolution image variant Pinterest serves to your logged-in browser session. We don't upscale and we don't promise resolutions Pinterest doesn't provide.
Can I export videos and GIFs?
Yes — video and GIF exports are part of the Pro plan.
What changes when you upgrade
What does Free include?
Up to 50 pins per day in ZIP format, on the Chrome/Edge/Brave extension.
What does Pro include?
High-volume exports under fair-use, Smart Sync that skips pins you already downloaded, near-duplicate filtering, AI-assisted folder categorization, PDF and CSV exports, video and GIF support, and priority support.
What does fair-use mean?
Pro raises your daily export limits so real archivists can back up large boards. Industrial-scale scraping — automating the extension across hundreds of accounts or running it 24/7 — is not supported and may lead to throttling or account review.
Payments and cancellations
How do refunds work?
We offer a 30-day money-back guarantee on every paid plan. Refunds are processed by Paddle, our Merchant of Record. See the Refund Policy for the full process.
Can I cancel anytime?
Yes. Cancel from your account dashboard or via paddle.net. Access continues until the end of the period you've already paid for.
Who handles billing?
Payments and invoicing are handled by Paddle.com as our Merchant of Record. BulkoPin never sees or stores your card details.
What BulkoPin can and can't reach
Can I export private or secret boards?
Only if your own Pinterest session can see them. BulkoPin works on whatever your logged-in tab renders — it doesn't unlock private boards belonging to someone else.
What happens if Pinterest rate-limits me?
Exports slow down or pause until Pinterest serves pages again. BulkoPin doesn't try to bypass Pinterest rate limits or terms of service.
Does BulkoPin still work after Pinterest layout changes?
Pinterest's web layout changes from time to time. We ship extension updates when that happens — usually within a few days.
When something feels off
An export stopped halfway — what now?
Re-run the same export. Smart Sync (Pro) will skip pins you already pulled. If it keeps stopping at the same point, send the board URL to support@bulkopin.com and we'll look into it.
How do I contact support?
Email support@bulkopin.com. Real humans read every message, usually within one business day.
Still have a question?
Email us at support@bulkopin.com or hit the contact page.